ELENALINGERIE TERMS & CONDITIONS.

We are a small Irish based online lingerie shop. Our prime target is to offer the very best lingerie and take the best care of our Customers.

Conditions of Sale.

Any goods that are not required should be returned within 14 days.

Item(s) must be unworn, unwashed, in their original condition and packaging, must have original labels and/or tags. If all these conditions are met we will gladly issue a refund or offer an exchange.

Please include the original receipt with the item. Circle on the receipt the item(s) name(s) that you want to return or exchange. For exchange, include details (name, color, size) of the item(s) you would like to exchange.

We kindly ask you to notify us about return or exchange using our CONTACTS .

We can only refund money to the same credit or debit card used in the original order.

We can only send exchange item(s) to the same address used in the original order.

Please allow us up to ten working days for your goods to be returned to us. As soon as we receive the goods we will either replace them or issue a refund. This can take a few working days. We will let you know as soon as refund has been processed or exchanged items have been shipped.

We recommend that for your own security, you obtain `proof of posting` when returning unwanted item(s) to Elenalingerie.

Contacting Us.

If you would like to contact us, please use our CONTACTS: mail@elenalingerie.com